Frequently Asked Questions
How do I choose the right size?
We provide detailed size charts for each product to help you find your perfect fit. If you’re between sizes or unsure, our support team is happy to guide you.
What payment methods do you accept?
Straphive currently accepts PayPal for all purchases. All transactions are securely processed with SSL encryption for your peace of mind.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery every step of the way.
What is your return and refund policy?
You can return items within 30 days of delivery if they are in original condition. Refunds are processed within 10 business days after we receive your return.
How can I get in touch if I have a question?
Our friendly customer support team is available via our Contact Page and aims to respond within 48 business hours. We’re always happy to assist you with any questions or concerns.