Payment Policy

Accepted Payment Methods

Moirabelle accepts PayPal as the sole payment method available at checkout. Customers may securely complete their purchases using their existing PayPal account, ensuring a smooth and reliable transaction process.

Currency for Transactions

All purchases made through our store are processed in GBP (British Pound Sterling). If a customer chooses to pay using another currency, their financial institution may apply exchange rates or additional fees that are beyond our control.

Secure Payment

To safeguard our customers, all transactions conducted on our website are protected with SSL encryption. This ensures that your payment details remain confidential and secure throughout the checkout process. We are committed to maintaining the highest standards of data protection and transaction security.

Shipping Policy Overview

All orders placed with Moirabelle are processed and shipped within our stated timelines. Orders are handled within 1 to 4 business days and delivered within 5 to 8 business days after dispatch, resulting in an estimated delivery timeframe of 6 to 12 business days. For full details on our delivery process, please review our complete Shipping Policy.

Return & Refund Policy Overview

We offer a straightforward and transparent 30-day return and refund policy. Customers may return both defective and non-defective items in new condition within the return window. Refunds are processed within 10 business days once the return is received and approved. To read more, please refer to our complete Return & Refund Policy.

Privacy Policy Overview

Moirabelle is dedicated to protecting your personal data. We collect and process customer information solely for the purpose of fulfilling orders and improving your shopping experience. Personal information is never shared with third parties without your consent, except where required by law. For more information on how we protect your privacy, please review our full Privacy Policy.

Google Merchant Center Compliance

Moirabelle fully complies with Google Merchant Center policies. All billing information, checkout processes, and payment disclosures are presented in a transparent and accurate manner. We strive to ensure that our billing practices meet the highest standards of compliance, transparency, and customer trust.

Need Help?

If you have any questions about our Payment Policy, or require assistance with your order, our dedicated customer service team is available to help. Please contact us using the details below, and we will aim to respond within 48 business hours.

Store Name: Moirabelle

Email: info@moirabelle.com

Address: Oaks Business Park, Oaks Lane, Barnsley, S71 1HT, United Kingdom

Operating Hours: Monday to Friday, 09:00 AM – 06:00 PM (GMT+1)